Turn Your Delinquent Receivables into Cash.

Harness the power of AFS Holdings Technology and Support in the recovery of debts owed to you and aged receivables.

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Call Center Services that drive up engagement.

Let your customers engage with your services in a personalized fashion that's guaranteed to generate more leads.

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Business Process Outsourcing Done Right

AFS Holdings is a trusted BPO partner for many regional and global firms. Choose us today as your prefered BPO partner.

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Debt Collection

We excel in maximizing recovery rates while preserving customer relationships and upholding regulatory compliance.

Call Center

We offer comprehensive call center solutions, providing a seamless communication channel between our clients and their customers.

Customer Experience

Elevate your customer experience with our BPO services, designed to optimize every interaction and foster long-term loyalty.

About Us

We take care of all your business process outsourcing needs.

AFS Holdings provides professional and impactful Call Centre solutions, enabling businesses to deliver value to their clients without compromising on quality. This allows businesses the freedom to focus on their core activities.

We also provide Credit Management Solutions, Private Investigations & Skip Tracing, Account Reconciliation & Billing Credit Appraisals, Debt Restructuring, Debt Purchase, Debt Collections training, Financial Management Consultancy and CRB Listing.

AFS Holdings is your ideal business process outsourcing partner.

At AFS we have expertise in carrying out effective business process outsourcing & management in Kenya and across the Globe for the following services through our well experienced and trained teams.

Customer Service

Customer satisfaction is our top priority. We prioritize smooth service delivery and prompt query resolution, ensuring world-class service through rigorous training.

Back Office Solutions

We collaborate closely with each business, tailoring solutions to meet specific goals such as Data Entry, Processing, and Inventory Audit.

Document Digitization

From scanning to electronic storage, we ensure quick access, cost reduction, and enhanced security for essential documents.

Unclaimed Assets

Stay compliant with our comprehensive unclaimed financial assets services. Our expertise in asset reunification maintains adherence to all regulations.

Outsourced Credit Control

We manage your credit portfolio while you focus on your core activities. Our expert team ensures effective credit control, facilitating business growth.

Skip & Asset Tracing

Locate debtors efficiently with our tracing services. Our thorough investigations and dedicated skip tracers facilitate recoveries and enhance asset management.

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Our Main Goal

Delivering effective and seamless business support.

At AFS Holdings, we aim to deliver effective and seamless business support in every aspect of our engagement with you, helping you realize your goals.

Our Mission

To provide effective and reliable services by achieving the highest performance goals at competitive pricing whilst maintaining high professional standards and preserving our Clients reputation and goodwill.

Our Vision

To be recognized as the most reliable Business Processing Outsourcing Centre in Africa.

Our Clients

Accredited. Trusted. Proffessional.

Our esteemed clients attest to our unwavering commitment to excellence and integrity in every facet of our services, fostering enduring partnerships built on trust and reliability.

Why Choose Us

We'll help you build efficiency in all your business processes.

With a proven track record of delivering results, we offer a unique blend of expertise, innovation, and personalized service that sets us apart in the industry.

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Our accredited professionals are dedicated to understanding your specific needs and crafting tailored strategies to drive success.

Testimonials

Accredited. Trusted. Proffessional.

Discover why our accredited, trusted, and professional services have earned accolades and loyalty from our valued clients.

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Together, let us turn you delinquent receivables into cash.

Location

9th Floor, Bruce House, Nairobi KE

Call Us

+254 111163000

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