• Debt Recovery

    Turn Your Delinquent Receivables into Cash.

    We excel in maximizing recovery rates while preserving customer relationships and upholding regulatory compliance.

  • Call Center

    Provide 24/7 Availability To Your Customers

    We offer comprehensive call center solutions, providing a seamless communication channel between our clients and their customers.

  • Customer Experience

    Take Control of Your Customer's Experience

    Elevate your customer experience with our BPO services, designed to optimize every interaction and foster long-term loyalty.

    Debt Collection

    We excel in maximizing recovery rates while preserving customer relationships and upholding regulatory compliance.

    Call Center

    We offer comprehensive call center solutions, providing a seamless communication channel between our clients and their customers.

    Customer Experience

    Elevate your customer experience with our BPO services, designed to optimize every interaction and foster long-term loyalty.

    About Us

    We take care of all your business process outsourcing needs.

    AFS Holdings provides professional and impactful Call Centre solutions, enabling businesses to deliver value to their clients without compromising on quality. This allows businesses the freedom to focus on their core activities.

    We also provide Credit Management Solutions, Private Investigations & Skip Tracing, Account Reconciliation & Billing Credit Appraisals, Debt Restructuring, Debt Purchase, Debt Collections training, Financial Management Consultancy and CRB Listing.

    AFS Holdings is your ideal business process outsourcing partner.

    At AFS we have expertise in carrying out effective business process outsourcing & management in Kenya and across the Globe for the following services through our well experienced and trained teams.

    Customer Service

    Customer satisfaction is our top priority. We prioritize smooth service delivery and prompt query resolution, ensuring world-class service through rigorous training.

    Back Office Solutions

    We collaborate closely with each business, tailoring solutions to meet specific goals such as Data Entry, Processing, and Inventory Audit.

    Document Digitization

    From scanning to electronic storage, we ensure quick access, cost reduction, and enhanced security for essential documents fro your organization.

    Unclaimed Assets

    Stay compliant with our comprehensive unclaimed financial assets services. Our expertise in asset reunification maintains adherence to all regulations.

    Outsourced Credit Control

    We manage your credit portfolio while you focus on your core activities. Our expert team ensures effective credit control, facilitating business growth.

    Skip & Asset Tracing

    Locate debtors efficiently with our tracing services. Our thorough investigations and dedicated skip tracers facilitate recoveries and enhance asset management.

    GET STARTED

    Request a free consultation

    Book your free one-time consultation and get started on the journey towards an enhanced customer experience.

    Our Main Goal

    Delivering effective and seamless business support.

    At AFS Holdings, we aim to deliver effective and seamless business support in every aspect of our engagement with you, helping you realize your goals.

    Our Mission

    To provide effective and reliable services by achieving the highest performance goals at competitive pricing whilst maintaining high professional standards and preserving our Clients reputation and goodwill.

    Our Vision

    To be recognized as the most reliable Business Processing Outsourcing Centre in Africa.

    Our Clients

    Our esteemed clients attest to our unwavering commitment to excellence and integrity in every facet of our services, fostering enduring partnerships built on trust and reliability.

    Why choose us?

    We’ll help you build efficiency in all your business processes.

    With a proven track record of delivering results, we offer a unique blend of expertise, innovation, and personalized service that sets us apart in the industry.

    Excellence

    Integrity

    Innovation

    Tailoring

    Expertise

    Trust

    Client Feedback

    Hear from our Satisfied Clients

    Get in Touch Today

    We’re here to assist you with your financial needs. Reach out to us for personalized solutions in debt collection and credit management. Let’s discuss how we can help your business thrive.

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